Refund Policy
At Busted B Leather, we take immense pride in the craftsmanship of our products, and to underscore our commitment to quality, we provide a lifetime guarantee on our workmanship.
We want our customers to feel confident in their purchase and trust the durability and excellence inherent in every piece we create.
While we gladly accept returns within 30 days of receiving an item, it's important to note that customized products bearing your initials or ranch brand are non-returnable and non-exchangeable.
We understand the unique nature of personalized items and want to ensure your satisfaction. If you find the need to initiate a return, please reach out to us at bustedbleather@gmail.com, providing your first and last name, order date, and order number.
Our customer service team is here to assist you, ensuring a smooth and efficient process for any returns or inquiries you may have.
